FAQs

How do I set an account up?

Click top right side of the header on Icon “login/register” then click on register put your personal details there and verify your email account.

Is Opulenza Brands secure?

Yes we offer secure payment through PayPal and PayFast payment gateways.

Do you offer free returns?

No, we do not offer free returns, for more information you can check our Returns&Refunds policy.

Something is missing from the order?

While our packers are pretty great at getting your order together, very rarely they may leave an item out from the order. If this happens, please just reach out to us at [email protected] and we can get this sorted for you. If this happens, we will require a photo of what you received for verification purposes

How do I cancel my order?

You have to go through the company's customer service by emailing us at [email protected], and ask them to cancel the order. This applies to products that have not been processed or shipped.

Contact us?

If we still haven’t managed to answer your question please feel free to contact us at [email protected] and we’ll get back to you as soon as possible.